Terms and conditions of use
Babystuff & Nursery is the online shopping site of Babystuff Store, Longford.
Babystuff & Nursery reserves the right to make alterations to any part of this site and these terms without notice.
The terms set out in these pages shall be governed and construed in accordance with, laws of the Republic of Ireland and the user irrevocably agrees that the Courts of the Republic of Ireland shall have non-exclusive jurisdiction to settle any disputes that may arise concerning the use by the user of this site or any issues arising directly or indirectly in that regard. If any provision of these terms is determined by a Court of competent jurisdiction to be invalid or unenforceable in whole or in part, the validity and the enforceability of the remainder of the provision in question and of the remaining provisions of these terms shall be separate and several and construed and enforceable accordingly and shall continue in full force and effect.
The failure of Babystuff & Nursery to enforce at any time or for any period any one or more of the terms or conditions of these notices shall not be a waiver of them nor of the right at any time subsequently to enforce all terms and conditions of these notices.
If you have any queries regarding any products or the order you placed with us, please contact our Customer Service at any of the below:
Telephone Number: (00353) 433341000.
We offer Free Delivery on all orders over €50 anywhere within the Republic of Ireland. Orders below this amount and for the delivery addresses abroad, incur a delivery Charge, which depends on the product ordered. We hope to process your order and have it delivered to you within time specified on the Order Confirmation. If stock is not available there may be a potential delay and we will keep you informed. At the time when the orders are shipped you will receive the information how to track your order delivery.
The orders are delivered using the Courier Services such as DPD Couriers & UPS.
The delivery of the orders is made 3 -7 days from the date of the shipping of the order. Some products such as Furniture etc., delivery time may be extended; the estimated time of the delivery will be notified to you before you validate the order.
Our aim is to package and dispatch the goods within the time specified at the Order Confirmation. If you wish to cancel an order within this time frame please contact us by email from our contact page.
If the goods have not been dispatched then we will cancel your order and refund the invoice value. Confirmation of this refund will be email to you. For orders that have been dispatched please follow our returns policy. If you refuse to accept the delivery we will charge you for the return postage cost to us.
Returning Unwanted Goods
In accordance with the Distance Selling legislation: There is an implied condition in a distance contract that -
(a) The consumer has a period of 14 working days in which to cancel the distance contract without giving a reason, and,
(b) If the consumer exercises that right of cancellation, he or she shall not incur any charges or penalties for so doing except the direct cost of returning the goods.
If the consumer exercises his or her right of cancellation in accordance with Regulation , the Babystuff & Nursery shall be obliged to reimburse any sums paid by the consumer without deduction of costs, interest or penalties (other than the direct cost of returning any goods).
The reimbursement referred to in the above paragraph shall be made as soon as possible after the exercise of the right of cancellation by the consumer and, in any event, not later than 30 days after that exercise.
Returning Faulty Goods
If you discover the goods you have purchased to be faulty upon receiving, please contact us at once by email so we can resolve the issue as quickly as possible. All goods sold are covered by the standard manufactures warranty against faulty materials or poor workmanship. The manufactures warranty will not cover damage due to misuse, accidental damage, wear and tear.
Faulty goods must be returned with proof of purchase and returns form. We will endeavor to resolve the issue upon receipt of the faulty goods by either replacing the product with a new or equivalent model or a refund for the original invoice value to your credit card/method of payment.
Returns Step by Step Process:
- Inform us that you wish to return the goods and clearly state the type of return in the email i.e. Refund or Faulty. We will send you a returns form by email.
- Complete the returns form and print a copy to go along with the returning goods and place inside the returning box.
- If at all possible use the original delivery box or obtain a new box (at your own expense). We would ask you not to write, label or tape the retail packaging when returning unwanted purchases. If this happens, it may affect your refund claim.
- Make sure to firmly pad the returning goods to avoid damage in transit.
- Tape the box securely and clearly mark our return address on the outside of the box. If you are using the original box, please make sure to remove or unmark your delivery address.
- Organise shipping for the returning goods and retain a receipt from the courier company as proof of postage, as unfortunately we will not be able to accept responsibility for packages lost in transit.
Our Returns Address:
BABYSTUFF & NURSERY
Unit 8 N4 AXIS CENTRE RED COW ROUNDABOUT
All copyright, database rights and any other intellectual property rights in the content of this site belong to Babystuff & Nursery and/or its licensors and content providers and may be subject to Government Copyright in accordance with the Copyright and Related Rights Act, 2000.
Except as expressly set out, nothing herein shall be construed as conferring any license or other right in relation to the content of this site. Users may retrieve and view the content of the site on screen and print or store in electronic form. Users may not otherwise copy modify, publish, license or create derivative works from any of the content of the site without the prior consent of Babystuff & Nursery. Any works published with the prior consent of Babystuff & Nursery using material on this site must credit the material to Babystuff & Nursery, must not be used out of context and must pass on all relevant disclaimers and any applicable copyright notices. Where this material is being issued to others, the source (including URL) and copyright status must be acknowledged.
Requests to publish or distribute the material should be emailed to firstname.lastname@example.org. Any material on this site which is the property of a third party may only be modified, copied, distributed, transmitted, displayed, performed, reproduced, published, licensed with the authorisation and consent of that third party.
By accessing and using this site you are agreeing to the terms and conditions contained in the notices. Users must read the important disclaimers, which follow as they affect the use of this site. The contents of these pages are provided as an information guide only. Babystuff & Nursery does not give any warranties in respect of the site or in relation to the accuracy of the information or materials on the site or in relation to any software or services available through the site. Babystuff & Nursery does not warrant or represent that the site or its contents are accurate, complete, current or virus free. While every effort is made in preparing material for publication no responsibility is accepted by or on behalf of Babystuff & Nursery or its third party providers for any errors, omissions or misleading statements on these pages or any site to which these pages connect. Babystuff & Nursery denies all warranties of every nature whatsoever including without limitation, any implied warranties of quality or fitness for a particular purpose, any expressed or statutory warranties, and any warranties or duties regarding accuracy, timeliness, completeness or performance.
Babystuff & Nursery will not sell, transfer or give your personal information to any company or organisation without your consent.
Babystuff & Nursery will not send any unsolicited advertising mail of any kind to you and will only contact you by email or by telephone to keep you informed about the status of your order or with regard to future offers or information. If you do not wish to receive such offers just tick the box you do not want to receive any offers or newsletters from us under the registration procedure. Otherwise as soon as you will receive the first offer or newsletter you may click unsubscribe button.
What do we collect the information and when?
We only collect information that we will genuinely use for the purposes set out in this policy.
Specifically, we may collect:
We collect the information that you submit to us when browsing and purchasing on our site, via website forms and profiles and general on-site activity. This information includes your passwords and preferred user names, contact details, and details of any complaints you may have. If you submit details to us of any other person (e.g. a friend) please make sure you have their permission before doing so.
We maintain a record with the details of the purchases you make on our website, including the time and date of purchase, the goods you purchase from us, delivery and billing addresses.
Information on what you access on our website, when and how you access it, and how you then use it. Much of this information is collected by cookies and similar technologies used on our website and in relation to our emails.
How do we use it?
We use the information we collect:
To ensure that the products and presentation of our website is geared towards the wants and needs of you, the customer. We may also use the information to contact you from time to time with competitions, special offers, new product ranges or to seek customer opinion on any changes to our website, products and policies. Using this information we will ensure that any communication from us to you is relevant to your tastes and interests.
We will use the information to help us fully understand and answer any questions and queries you may submit to us.
For administrative, research and statistical analysis purposes relating to our business, including the maintenance of appropriate records. Where otherwise permitted by law, for example in the prevention and detection of crime affecting us or our industry.
There may be instances when we share the information we have collected with business partners and professional advisers, to enable them to contact you (only when you have given us permission to do so).
Any social media posts or comments will be shared under the terms of the relevant social media network (e.g. Facebook or Twitter) on which they are made, and could be made public by that network. These networks are controlled by other people, not us, so we are not responsible for this sharing. You should review the terms and conditions and privacy policies of the social media networks you use to ensure you understand how they will use your information, what information relating to you they will place in the public domain, and how you can stop them from doing so if you are unhappy about it.
All your data will be stored electronically and we take the security of this data seriously. We have several security measures to ensure the safety and the anonymity of your information. Any information you give us is encrypted using a 'Secure Socket Layer' (SSL) session. SSL is an industry standard and is one of the best ways to ensure internet messages are not intercepted. When using a secure connection a small padlock will be displayed in the bottom right hand corner of your browser when you reach our checkout page.
Babystuff & Nursery will not be liable to the user or any third party for any consequential or incidental damages (including but not limited to loss of profits). As a computer user using the internet you are advised to take all necessary measures to protect your computer equipment from viruses, worms and other harmful programs and Babystuff & Nursery shall not be liable for any loss or damage of any kind caused by such viruses, worms or programs or through faults or errors in the services provided hereunder or otherwise as a result of the incompatibility with the services provided hereunder of your computer or any hardware, software and/or equipment used by you.
Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. Web beacons or other similar files can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.
There are many functions cookies serve. For example, they can help us to remember your username and preferences, analyses how well our website is performing, or even allow us to recommend content we believe will be most relevant to you.
Most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user’s general location.
Most internet browsers are initially set up to automatically accept cookies. You can change the settings to block cookies or to alert you when cookies are being sent to your device. There are a number of ways to manage cookies. Please refer to your browser instructions or help screen to learn more about how to adjust or modify your browser settings.
If you disable the cookies that we use, this may impact your experience while on the Babystuff & Nursery Site, for example you may not be able to visit certain areas of the Site or you may not receive personalised information when you visit the Site.
If you use different devices to view and access the Babystuff & Nursery Site (e.g. your computer, smartphone, tablet etc.) you will need to ensure that each browser on each device is adjusted to suit your cookie preferences.
More detailed information;
Session / temporary - These cookies are deleted from your device after you leave the website.
Permanent / persistent - These cookies are not deleted from your device after you leave the website. They remain on your device for a longer period of time.
The user is specifically prohibited from violating or attempting to violate the security of the services. In this regard, the user agrees not to:
- Access data or materials not intended for their specific usage
- Log into a server or account which they are not authorised to access
- Attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation
- Attempt to interfere with service to any user, host or network, including without limitation, by means of submitting a virus to the website and/or the services, overloading, flooding, mail bombing or crashing the website and/or the services
Violations of system or network security may result in civil or criminal liability.
Babystuff & Nursery has taken great care to ensure prices are accurate. The prices payable for the items that you order are clearly set out on the company site. If, in error, we have under/over-priced an item, we will not be liable to supply that item to you at the stated price provided that we notify you before we dispatch the item concerned. All prices include VAT where appropriate.
© Babystuff & Nursery 2017 All Rights Reserved